Cargobike of Sweden AB is responsible for processing all personal data you provide. Our website address is www.cargobikeofsweden.com. This privacy policy contains information about how we handle your personal data. Your privacy is important to us, and we want you to feel safe when providing any information to us. Our privacy policy may be updated from time to time. The latest version is always available here. The most recent update was on 2024-10-04. It is important to us to be as clear as possible about how your personal data is processed. If you have any questions after reading this policy, feel free to contact us at info@cargobike.se.

Personal data collected may be used for different purposes. Here you can read about which personal data is used and why. You will also find examples of how personal data is processed, how long it is stored, and the legal basis for the processing.

To keep our customers and visitors informed about news and potential offers, we use various forms of digital marketing. To send marketing materials, such as newsletters, we need to process your personal data. We do not send newsletters automatically. Users must first register and thereby give permission for us to process personal data in order to receive such communications. You always have the right to withdraw your consent to receive marketing from us, and you can easily do so directly in our emails through an unsubscribe link. You can also contact us by email. This concerns direct marketing via email or other digital channels, such as newsletters or marketing on social media. Personal data that may be processed includes your name and contact information.

Our legitimate interest in sending marketing communications about Cargobike of Sweden AB and our services.

Your data will be stored until you withdraw your consent for marketing, for example by unsubscribing from our newsletters.

We may use personal data to generate statistics and insights to help us develop our services. The goal is to improve our services and the user experience on our website. Data that may be processed includes age, place of residence, and technical data such as the device a visitor is using and how they interact with our site.

Our legitimate interest in developing and improving our services.

We actively work on the security of our website to ensure that visitors and customers feel safe. Personal data may be processed for this purpose, including to protect and improve the website from unauthorized access. Personal data that may be processed includes login attempts, technical data regarding the device a visitor uses, browser settings, IP address, operating system, location, and time zone.

Our legitimate interest, as well as that of our visitors, in maintaining an active security protocol to prevent misuse and to prevent and investigate crime.

This data will be stored for as long as it is relevant to the purpose. In the case of suspected crimes, service misuse, or active criminal behaviour, data will be stored as long as necessary to investigate and defend our legal claims.

Your contact information is not shared with third parties unless there is a legal reason to do so. One exception where personal data may be shared with third parties is when we hire other companies or consultants to manage IT systems, website development, marketing, or social media. Your data may also be shared internally within Cargobike of Sweden AB when necessary. External companies and service providers that are hired are bound by rules on how personal data may be handled.

When your personal data is processed, you have certain rights. Here, you can read about your rights and how to exercise them.

Cargobike of Sweden AB aims to be transparent about how personal data is processed and stored. You have the right to see how your personal data is being handled and can request access to it. To ensure data is released to the correct person, we may ask for additional information when receiving a request for access.

If we have incorrect or outdated information, you can request that it be corrected.

You have the right to request the deletion of your personal data at any time. You can also request that the processing of your data be restricted if you believe it violates applicable laws.

You have the right to object to how we process your personal data, even if the processing is based on our legitimate interests. If you object to direct marketing, your personal data will no longer be used for this purpose. If you object, all communications from us will cease.

If you wish to exercise any of your rights, feel free to contact us, and we’ll assist you. You can reach us most easily at info@cargobike.se. If you have any additional questions or concerns about GDPR and your rights, you can contact the Swedish Authority for Privacy Protection's website.

This website uses cookies. Anyone visiting a website that uses cookies must be informed about the use of cookies, what they are used for, and how to opt out. A cookie is a text file stored on the visitor’s computer that contains information. Cookies are generally used to improve the website experience for visitors and to collect statistics about, for example, site traffic.

There are two types of cookies:

- A persistent cookie remains on the visitor’s computer for a set period of time.
- A session cookie is temporarily stored in the computer’s memory while a visitor is on a website. Session cookies disappear when you close your browser.

Our website uses both types of cookies. When you visit our website, a session cookie is sent between your computer and our web server to help with navigation. The cookie disappears once your visit is over.

This site uses Google Analytics to help us understand how visitors use the website. The analytics tool uses cookies, and the information generated by them (including your IP address) will be transmitted to and stored by Google on its servers. This information is used to provide us with statistics about visits, such as the most-read content. We use this information to develop and improve the site’s content, navigation, and structure. Google will not associate your IP address with any other data held by Google.

Information about cookies and the option to decline or adjust settings is provided when you visit the site. You can always change your choices or withdraw consent by clicking on the symbol in the lower left corner.

If you, as a visitor, do not accept the use of cookies, you can disable the function via your browser’s security settings. No cookies will then be stored, but you will not be able to use certain features of the website. You can also set your browser to notify you each time the website tries to set a cookie on your computer. General information about cookies and the law on electronic communication can be found on the Swedish Authority for Privacy Protection's website.