GDPR, Privacy Policy and Cookies

Who is the Data Controller?

Cargobike of Sweden AB is the data controller for all your personal data that is processed.

In this Privacy Policy, you will find information about how we process your personal data. Your privacy is important to us, and you should feel secure when providing any information to us.

Our Privacy Policy may be updated continuously. The latest version is always available here. The last update was on 2021-09-03.

It is important for us to be as clear as possible about how your personal data is processed. If you have any questions after reading this policy, please feel free to contact us at info@cargobikeofsweden.com.

Why We Use Personal Data

The personal data that is collected may be used for various purposes. Here you can read which personal data is used and why. There are also examples of how personal data is processed, as well as information on how long it is retained and on what legal basis the data processing is based.

Marketing

In order to allow our customers and visitors to receive news and potential offers, we use various forms of marketing. To be able to send marketing materials, such as newsletters, we need to process your personal data.

We do not send newsletters automatically. A visitor must first register, thereby giving consent for us to process personal data in order to receive mailings. You always have the right to withdraw your consent to receive marketing from us, and this can be done directly in our mailings via an unsubscribe link. It is also possible to contact us by email.

This applies to direct marketing via email or other digital channels, such as newsletters or marketing on social media. Personal data that may be processed includes name, contact details, gender, age, and place of residence.

Legal Basis

Our legitimate interest in sending marketing about Cargobike of Sweden AB and our offerings.

Retention Period

Your information is stored until you withdraw your consent for marketing, for example by unsubscribing from our newsletter or ceasing to follow us on social media.

Development and Improvement of Our Business

We may use personal data to generate statistics and insights on how we can develop our business. The purpose is to improve both the business and the visitor’s experience on the website.

Personal data that may be processed includes age, place of residence, and technical data such as the device a visitor uses and how they interact with us.

Legal Basis

Our legitimate interest in being able to develop and improve our business.

Security Measures

We actively work on the security of our website to ensure that visitors and customers feel safe. Personal data may be processed for this purpose, including to help protect and improve the website against intrusions.

Personal data that may be processed includes login attempts, technical data regarding which device a visitor uses, browser settings, IP address, operating system, location, and time zone.

Legal Basis

Our and our visitors’ legitimate interest in maintaining active security measures to prevent misuse, as well as to prevent and deter crime.

Retention Period

This information is stored as long as it is relevant for the intended purpose. In cases of suspected crime, misuse of the service, or active criminal activity, the data is kept as long as necessary to investigate and defend our legal claims.

Other

Comments

When visitors leave comments on the website, we collect the information displayed in the comment form as well as the visitor’s IP address and user agent string to help detect spam.

An anonymized string generated from your email address (also called a hash value) may be sent to the service Gravatar to determine if you are registered there. The privacy policy for the Gravatar service is available at https://automattic.com/privacy/. Once your comment has been approved, your profile picture will be publicly displayed alongside your comment.

Media

If you upload images to the website, you should avoid uploading images in which EXIF data includes GPS location data. Visitors to the website may download and extract all geolocation information from images on the site.

Who Has Access to Your Personal Data?

Your contact details are not shared with third parties, unless there is a legal basis for doing so. An exception where personal data may be processed by third parties is when other companies or consultants are hired to manage IT systems, develop the website, handle marketing, or manage social media. Your data may also be shared internally within the operations of Cargobike of Sweden AB if necessary.

For external companies and suppliers who are contracted, there are guidelines regarding how personal data may be handled.

Your Rights

When your personal data is processed, you have certain rights. Here you can read about what your rights are and how to exercise them.

Right of Access

Cargobike of Sweden AB strives to be transparent about how personal data is processed and stored. You have the right to gain insight into how your personal data is processed and may request access to this information.

To ensure that the information is disclosed to the correct person, we may ask for additional details when we receive an access request.

Right to Rectification

If we hold incorrect information or if we lack your most up-to-date information, you may request that it be corrected.

Right to Erasure and Restriction

You have the right at any time to request that your personal data be erased. You also have the right to request that the processing of your data is restricted if you believe that the processing contradicts applicable law.

Right to Object to Our Processing (Including the Right to Object to Direct Marketing)

You have the right to object to how we process your personal data, even if the processing is based on our legitimate interests.

If you object to direct marketing, your personal data will not be used for that purpose. Upon an objection, all mailings from us will be ceased.

Exercising Your Rights

If you wish to exercise any of your rights, please feel free to contact us, and we will assist you in the best possible way. You can reach us most easily at info@cargobike.se.

If you have further questions or concerns regarding GDPR and your rights, you may also contact the Data Protection Authority.

Cookies

This website uses cookies. Anyone who visits a website that uses cookies must, by law, be informed that the website contains cookies, what they are used for, and how you can opt out of them. A cookie is a text file stored on the visitor’s computer that contains information. Cookies are generally used to improve the website experience for the visitor.

There are two types of cookies:

• Persistent Cookie: Remains on the visitor’s computer for a set period of time.

• Session Cookie: Stored temporarily in the computer’s memory while a visitor is on a webpage. Session cookies are deleted when you close your browser.

Our website uses both types of cookies. When you visit our website, a session cookie is transmitted between your computer and our web server to, among other things, facilitate navigation. The cookie expires at the end of your visit.

Google's Cookies

This website uses Google Analytics as a tool to gain an overview of how visitors use the website. The analysis tool uses cookies, and the information generated from your use of the website (including your IP address) will be forwarded to and stored by Google on its servers. This information is used to present visitor statistics, data on the most-read content, and more. We use this information to develop and improve the content, navigation, and structure of the site. Google will not combine IP addresses with other data that it holds.

Your Browser Settings

If you, as a visitor, do not accept that the website uses cookies, you can disable this function via your browser’s security settings. In that case, no cookies will be stored, but you will also be unable to use certain features on the website. You can also configure your browser to warn you each time the website attempts to set a cookie on your computer.